General Terms and Conditions of Business

1. Scope of application

These General Terms and Conditions apply to all contracts, deliveries and services between AV-Professional GmbH and our customers – regardless of whether they are concluded online via our website, by e-mail, by telephone or in person. We do not recognise any deviating terms and conditions of the customer unless we expressly agree to them in writing.

2. Contracting party

The contract is concluded with:
AV-Professional GmbH
Brunner Street 63/23
1230 Vienna
office@avpro.at
43 1 252 10 -0
www.avpro.at

3. Offer and conclusion of contract

• The presentation of our products and services on the website does not constitute a legally binding offer, but a non-binding invitation to enquire or place an order.
• The contract is only concluded when we confirm the order or provide the service.

4. Prices and payment

• All prices are quoted in euros and excluded statutory VAT, unless otherwise stated.
• The terms of payment (e.g. advance payment, invoice, credit card) are specified in the order process.

5. Delivery and service

• Delivery times or performance periods are stated in the order confirmation.
• If we are unable to meet an agreed deadline, we will inform our customers immediately.

6. Right of cancellation

Consumers have a statutory right of cancellation. Details are regulated in our cancellation policy.

7. Warranty and liability

• The statutory warranty rights apply.
• We are only liable for slight negligence in the event of a breach of material contractual obligations.
• Liability for indirect damages or loss of profit is excluded to the extent permitted by law.

8. Data protection

We treat personal data confidentially and in accordance with the statutory data protection regulations. Further information can be found in our privacy policy.

9. Final provisions

• Austrian law applies.
• The place of jurisdiction is, as far as legally permissible, the registered office of the company in Vienna.
• Should individual provisions of these GTC be invalid, the validity of the remaining provisions shall remain unaffected.